Ibayar takes the privacy protection of every member seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information — in compliance with applicable data protection laws in Malaysia. We believe you have the right to fully understand the data you share with us.
Ibayar ("we", "Platform") is committed to protecting the privacy and security of personal information of all members using our digital entertainment platform. This Privacy Policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection regulations.
By registering an account or continuing to use the ibayar platform, you agree to the terms set out in this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account. We encourage you to read this document thoroughly and reach out to our support team if you have any questions.
Ibayar only collects information that is strictly necessary to provide you with a safe, fair and quality service. The following are the categories of information we collect:
| Data Categories | Data Examples | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number | Mandatory (KYC) |
| Contact Information | Email address, phone number, residential address | Mandatory |
| Financial Information | Bank account details, e-wallets, transaction records | Mandatory |
| Technical Data | IP address, device type, browser, operating system | Automatic |
| Usage Data | Gaming records, betting history, platform activity | Automatic |
| Communication Information | Support correspondence, feedback, complaints | Where applicable |
We do not collect sensitive information such as health data, political views, or religious beliefs unless required by law or with your explicit consent for a specific purpose.
Ibayar collects your personal information through the following channels:
All personal information we collect is used responsibly and only for legitimate purposes. ibayar uses your data for the following:
Ibayar will not use your data for any purpose beyond the scope stated above without first obtaining your renewed consent.
Ibayar does not sell or rent your personal information to any third party for marketing purposes. However, in certain limited situations, we may share your information with the following parties:
All third-party service providers working with ibayar are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes. They are not authorised to disclose or use such information for their own benefit.
Ibayar implements robust technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse or disclosure. Among the protective measures we employ:
Ibayar retains your personal data for as long as necessary to fulfil the original purpose of collection or as required by law. Data that is no longer needed will be securely deleted or anonymised in accordance with established procedures.
Ibayar uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:
You can manage or disable cookies through your browser settings at any time. However, disabling certain cookies may affect platform functionality. ibayar does not use third-party cookies for advertising unrelated to our platform.
In accordance with the Personal Data Protection Act 2010, you have the following rights regarding your personal information held by us:
You have the right to request a copy of the personal information ibayar holds about you at any time.
You may request corrections to inaccurate or incomplete information via your account settings or customer support.
You may request the deletion of your personal data, subject to legal obligations and compliance requirements binding on ibayar.
You have the right to object to the processing of your data for direct marketing purposes or in certain other circumstances.
You may request your data in a machine-readable format for transfer to another service provider.
You may request that ibayar restrict the processing of your data in certain circumstances while a dispute is being resolved.
To exercise any of the above rights, please contact the ibayar customer support team. We will process your request within 30 business days. In some cases, we may need to verify your identity before processing the request.
The ibayar platform is strictly for individuals aged 18 and above. ibayar does not knowingly collect, store or process any personal information from individuals under the age of 18. Should we discover that a minor's information has been collected without our knowledge, we will take immediate action to delete such data and close the associated account.
If you are a parent or guardian and discover that your underage child has registered an account with ibayar, please contact us immediately so we can take appropriate action without delay.
Ibayar reserves the right to review and amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements or technological developments. Any material amendments will be communicated to members via a prominent notice on the platform or official account email at least 14 days before the amendments take effect.
The "Last Updated" date at the top of this document will always reflect the latest version of ibayar's Privacy Policy. You are encouraged to review this page periodically. Continued use of the ibayar platform following any published amendments constitutes acceptance of the updated terms.
If you have any questions, concerns or requests regarding this Privacy Policy or how ibayar handles your personal information, please do not hesitate to contact our dedicated Data Protection Officer (DPO) team. We are committed to providing a thorough and timely response to every privacy inquiry we receive.
We invest in best-in-class security infrastructure to ensure your data is always protected
All data transmitted between your device and ibayar servers is protected with 256-bit SSL encryption — the same security standard used by leading financial institutions worldwide.
Ibayar has never and will never sell, rent, or disclose members' personal information to third-party advertisers or data brokers. Your data is used solely to improve your experience on the platform.
Ibayar's Privacy Policy is drafted in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are protected under local law.
You have full control over your personal information. Update your profile, change your password, manage privacy settings, or request data deletion — all easily done through your ibayar account.
Ibayar undergoes independent security audits on a regular basis to ensure our data protection systems remain up to date and free from vulnerabilities that could be exploited by unauthorised parties.
In the event of any security incident that may involve your data, ibayar is committed to notifying affected members within the timeframe required under applicable law.
Join over 500,000 Malaysian members who trust ibayar for a safe, fair, and enjoyable digital entertainment experience. Register today and enjoy a platform that puts your privacy first from day one.